Privacy policy

Your privacy is important to us. This policy explains how we collect, use and protect the information you provide when interacting with our services and our website GlobalGatewaysByMarta.com.

1. Information We Collect

When visiting our website or using our services, we may collect the following types of information:

Personal information: Name, email, phone number and other contact details that you voluntarily provide through our forms.
Travel preference information: Destinations of interest, travel dates, number of travelers and other preferences related to the services we provide.
Usage data: Information about how you interact with our website, including pages visited, time spent on the site and other analytics data.
Cookies and similar technologies: We use cookies and similar technologies to improve your experience on our website, analyze traffic and personalize content.

2. How We Use Your Information

The information collected is used for the following purposes:

Provide, personalize and improve our travel consultancy services;
Process your requests and provide the information or services you requested;
Communicate with you about our services, special promotions or opportunities that may be of interest to you;
Improve our website and user experience;
Conduct internal analysis to better understand our clients' preferences;
Protect the security and integrity of our services.

3. Information Sharing

We value your privacy and will never sell or rent your personal information to third parties for marketing purposes. We may share your information only in the following circumstances:

Service partners: To provide the requested travel services, we may share necessary information with tourism industry partners (such as hotels, airlines or tour package providers);
Service providers: We may share information with third-party service providers who help us operate our website or business;
Legal compliance: When necessary to comply with legal obligations, respond to legal processes or protect our rights;
With your consent: In other cases, only with your express consent.

4. Information Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.

5. Your Rights

In accordance with applicable data protection legislation, you have the following rights regarding your personal data:

Right to access your personal information;
Right to rectification of incomplete or incorrect data;
Right to erasure ("right to be forgotten") in certain circumstances;
Right to restrict the processing of your data;
Right to data portability;
Right to object to the processing of your personal data.

To exercise any of these rights, please contact us via the email indicated below.

6. Changes to This Policy

We may update this privacy policy periodically to reflect changes in our information practices or to comply with legal requirements. We recommend that you review this page regularly to stay informed about how we protect your information.

7. Contact

If you have questions about this privacy policy or our data handling practices, please contact us:

Email: globalgatewaysbymarta@gmail.com